检索到 1 条 题名=the role of attribution, recovery expectation and satisfaction an empirical study in the Chinese hospitality industry 的结果
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中文图书1.From service failure to behavioral intention:the role of attribution, recovery expectation and sa... F719.2/157
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可借复本:3 杨富荣著
浙江工商大学出版社 2020.01
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